10 Things to Remember When Starting a New Job

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I showed up a day early for my interview.

It’s true. 6 years ago I arrived at Cincom Systems’ front desk only to learn I had entered the interview on the wrong day in my calendar. I thought there was no way this company would hire me to be a project manager. Against the advisement of many I’m sure, Cincom took a chance on me. When I arrived on my first day I sat through the standard on boarding, was walked to my desk, and told “Welcome aboard! Good Luck!”. I didn’t even know what information to use in order to log on to the computer. I sat, staring at my dead computer, wondering “Do they really need me?”. I decided very quickly that I was going to make the most of my day. I opened up some old collateral and started to read. I used that mindset everyday moving forward. I didn’t care what tools were available, I was going to use them and I was going to learn. download

I was fortunate to learn early on that the greatest assets at Cincom were the people. From the moment I erroneously walked through those doors, Cincomers embraced me. Everyone was ready and willing to teach, mentor, and advise. I was always offered encouragement, support, advice, a hearty laugh, and a sympathetic ear.
I’ve been unbelievably fortunate to work with the most wonderful people. Whether working on a project together, learning as a team, or simply swiping someone through a door with my badge, the impact each individual made is immeasurable.

Now, I’m moving on.

I’ve never feared change. As a kid I couldn’t wait for that next milestone. When my parents dropped me off at college I practically pushed them out of the dorm room. I always understood that each step forward was leading to some awesome new adventure. I never really knew what those adventures were, but I knew I got to define them. Below are a few lessons I’ve learned when starting out on a new course.

1. Be curious. Ask lots of questions. Yearn for knowledge.

2. Play nice with others. Share your crayons and knowledge and make space at the lunch table.

3. Don’t push your agenda. There are plenty of people who know a heck of a lot more than you do. Go in with an open mind. Respect the knowledge and experience of others.

4. Don’t eat glue. Also, don’t eat other people’s food. It’s a shame that has to be on the list but it’s a concept many people still don’t get.

5. Ask for help. People want to help. If you ask for their input and opinions, they will be happy to give them to you.

6. Sometimes pick-up games of Ultimate Frisbee are the best time to work through those cross-functional team challenges. Personally, I think our marketing and sales alignment occurred because we took it out on each other on the field first.

7. Smile and be confident. People naturally gravitate to confidence and to those who enjoy what they’re doing.

8. Don’t procrastinate. Don’t wait until the last minute to study for a test or until the night before to rehearse that important presentation. School, work, and life in general are less stressful when you keep pace.

9. Typically the most knowledgeable people at a company are the customers. Get to know the customer base. Learn from them.

10. Raise your hand. Volunteer. Take on the jobs others won’t. That’s where you typically have the greatest opportunity to make an impact.

I arrived at Cincom as a young, know-it-all brat. I’m leaving as an older know-it-all brat. But I was raised and embraced by Cincomers, and for that I’m grateful. They provided the skills and support necessary to conquer my next great adventure.


Marilyn Cox

Marilyn Cox is the Director of Marketing for Second City Works - the B2B division of the famed Second City.

You know the buzzwords; inbound, outbound, content, demand gen, lead gen, martech, social media, account-based, advocacy, customer success, sales enablement, and analytics.She studies it, plans it, executes it, experiments with it, and loves it.

Through discovery, creation, and innovation she's learned to say "Yes, And".Like business, her career is one big improvisational act.

She leads all aspects of the brand and culture, developing and executing a clearly defined, integrated marketing communications strategy.Marilyn is responsible for planning, organizing, staffing, training, and managing all marketing functions to achieve objectives of growth, awareness, customer success and making work better.

Marilyn exists to empower sales and support the customer. When not geeking out over marketing analytics, she can be found daydreaming about her unrealized dream as a professional wrestler with the WWE.

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